COVID-19 created an unplanned event for businesses that were forced to quickly enable a mostly—if not exclusively—remote workforce. The business response for remote work has challenged IT business continuity plans, created new risks, and impacted technology decisions. Digital workspaces, bolstered by VDI and DaaS, have the potential to play a vital role in facilitating employee productivity from anywhere in the short term, while helping IT retain insight and control.
These factors have converged to create the ideal conditions for pursuing or expanding alternate endpoint strategies. Specifically, assembling a digital workspace and consuming desktops from a centralized data center or the cloud can create a consistent IT management experience, fortify security, and help to deliver the high-quality “day-one endpoint experience” on an everyday basis.
In order to gain insight into these trends, ESG surveyed 389 IT professionals at organizations in North America (US and Canada) and Western Europe (UK, France, and Germany) responsible for/involved in the purchase process for productivity applications and endpoint devices, including hosted desktop (i.e., VDI/DaaS) solutions.