The Riverbed Unified NPM solution helps organizations effectively manage and monitor their IT environments with an integrated set of modules that collect, integrate, and analyze network, application, and device data. ESG completed a qualitative analysis of the Riverbed Unified NPM solution by conducting direct interviews with customers. We concluded that the solution delivers economic value by helping organizations spend less time identifying and troubleshooting issues, by improving collaboration amongst IT operations, and by increasing network security. ESG validated that the Riverbed Unified NPM solution contributes to lower MTTI and MTTR, which helped those customers interviewed to increase end-user productivity and lower operational expenses.
