Improving Collaboration in Patient Care


Healthcare providers need to balance a number of competing goals on a daily basis. They’re in constant pursuit of more efficient workflows, cost-effective care strategies, and ultimately, better patient outcomes. Fortunately, new technologies like mobility and artificial intelligence can play a pivotal role in all of the above - and so can a focus on improved collaboration. Alongside partners from Zebra, we will discuss how improved collaboration can make a positive impact on patient care.

Speaker: Erich Zehe
Position: Field Account Manager, Healthcare at Zones
Background: Based in Cleveland, Ohio, Erich Zehe has a focus in Healthcare IT that spans over 20 years.  In partnerships that range from community to multi-state facilities, his goal is to assist healthcare to improve capability and productivity so they can focus on patient care and outcomes. Appreciating the importance of continuing education, he is able to have strategic conversations and coordinate resources necessary to meet targeted goals.
Speaker: Jim Barnowski
Position: Executive Account Manager at Zebra
Background: Jim Barnowski is a Senior National Account Manager at Zebra where he is responsible for delivering strategic business results while providing the highest level of support for clientele. In his role at Zebra over the last two decades, Jim leverages the integration and alignment of assets across multiple disciplines to facilitate cross-selling solution sets.
Rikki Jennings1
Speaker: Rikki Jennings
Position: BSN, RN, CPN, Chief Nursing Informatics Officer at Zebra
Background: Rikki Jennings, BSN, RN, CPN is currently the Chief Nursing Informatics Officer (CNIO) at Zebra Technologies where she is responsible for combining her knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of IT in clinical settings. She also serves as the strategic liaison for health IT efforts representing nursing and clinician needs.

Early in her nursing career, Rikki recognized a disconnect between purchased technologies and the understanding of their intended value at the bedside by her fellow clinicians and pursued Nursing Informatics. She is passionate about the utilization of technology to support safer, more effective care models. Over the past several years, her work in the healthcare IT industry has provided her an in-depth knowledge of the workflows and utilization of clinical technologies including clinical communication systems, bedside technology solutions, and data analytics tools in hospitals across the country. In 2019, Rikki was recognized in Crain’s Chicago Business’ Notable Women in Healthcare list. Rikki holds a Bachelor of Science in Nursing from University of Iowa.