Operations, Maintenace & Support with Zones' Managed Services
Managed Services
A managed service is the process of strategically outsourcing responsibility for a business process or function. The goal is to help solve business problems, improve operation efficiencies, and/or to reduce expenses.
Zones Managed Services engagements are strategic in nature, ensuring the recurring delivery of target outomes, governed by contract and supported by a service level agreement (SLA).
Zones offers on-site support services that enable company's IT infrastructure to run at peak efficiency in order to keep up with the speed of their businesses. Our on-site support services are on-demand and structured to meet our clients' business needs to reduce operating costs, provide improved customer experience, and service increasingly distributed workforces. Zones On-site Support includes IMAC, Break/Fix, Cabling, and Staff Augmentation series. We also offer an innovative portfolio with our Solution Zones offering, where companies leverage walk-up IT service centers to improve service delivery quality and introduce smart fixtures like intelligent vending and smart lockers.
