Across industries, IT professionals are responsible for managing and securing an increasingly large and diverse array of devices, ranging from traditional business computers to Internet of Things (IoT) systems, such as headless devices and retail point-of-sale terminals.
All the while, more employees are working from places other than the office. They expect to remain productive on their remote devices when away from their desks. And devices operating outside the corporate firewall are becoming more vulnerable to security risks. This is a challenging new reality, and IT must adapt to meet the demands of today’s evolving workforce.
IT organizations need a management solution that strikes the right balance of controlling costs, supporting remote devices, and delivering an intuitive user experience. The latest evolution of the Intel vPro® platform does just that, delivering value at both the IT- and end-user levels. Intel® Active Management Technology provides manageability of Intel vPro platform-based devices and is modernized for the cloud via Intel® Endpoint Management Assistant. Intel Endpoint Management Assistant supports mobile employees working inside and outside the firewall, helping make it easier than ever. It’s a modern solution that helps organizations protect devices, simplify management, and take control of their technology.
Intel Active Management Technology allows organizations to remotely access and control unattended devices, regardless of their state or location, helping drastically improve incident management. Any Intel vPro platform-based client system with a power source on a known network can be connected, and the integrated KVM (keyboard, video, mouse) remote control makes viewing and solving issues simple. Intel Active Management Technology can also operate outside the corporate firewall with the help of Intel Endpoint Management Assistant. By using Intel Endpoint Management Assistant, IT can maximize the manageability benefits of the Intel vPro platform. They’re able to initiate and monitor the progress of a system rebuild, collect hardware asset data, or initiate a power-on for the patching of a system.
Intel Active Management Technology offers more ways to protect networked computing assets and improve corporate compliance. Service organizations can use Intel Active Management Technology to wake devices at predefined times to help ensure client systems receive critical software updates and upgrades. Alternatively, they can configure existing toolsets to power on systems securely and remotely. In doing so, companies reduce the risk of noncompliant systems living on the corporate network and increase the security posture of client systems, significantly lowering the likelihood of breaches. Intel Endpoint Management Assistant delivers additional benefits: a secure cloud connection from a back-end server to end clients enables seamless, efficient updates and monitoring with minimal disruption to end-user workflow.
IT professionals can better streamline device lifecycle management of all devices, regardless of location, with Intel Active Management Technology and Intel Endpoint Management Assistant. Using Intel Active Management Technology to define policies that force an automatic “check-in” — even when device operating systems are unresponsive, devices are powered off, or devices are outside of the enterprise — IT can increase their reach to remote systems. Real-time data on service assets can be used to identify changes in configuration and improve resolution time against servicelevel agreements (SLAs), while also addressing key performance indicators (KPIs). Service organizations can see a significant reduction in the average work effort, the frequency of verifying physical assets, and the number of incidents caused by inaccurate configuration management information. Intel Active Management Technology monitors hardware inventory, including device assets and components, that can be compared to a client management database (CMDB).
Intel Endpoint Management Assistant is a software feature of the Intel vPro platform that makes it easier than ever to use Intel Active Management Technology for devices inside and outside the corporate firewall. Intel Endpoint Management Assistant software provides a secure remote connection to Intel vPro platform-enabled devices via known networks (LAN or known WLAN, wired, or 802.11 wireless). This enhancement also allows IT to manage Intel vPro platform-based IoT headless devices (smart vending machines, digital billboards, etc.) and integrate Intel vPro platform manageability into a custom or third-party consoles using application programming interfaces (APIs). The management server can reside within the corporate environment, at the edge, or externally in the cloud, ensuring maximum flexibility.
The Intel vPro platform modernizes IT operations with enhancements across security, stability, performance, and manageability. With Intel Active Management Technology, IT Ops can remotely use, deploy, manage, and help protect corporate devices, inside and outside the firewall. Save time and support today’s mobile workforce with persistent out-of-band maintenance, included as part of the Intel vPro platform, which spans Intel® Core™ vPro® processors and Intel® Xeon® processors.