Intel and Lenovo commissioned Forrester Consulting to evaluate global enterprises’ employee experience strategies and how full-time employees perceive their experiences with company-provided laptops and other devices. Forrester conducted two online surveys — one with 1,014 IT decision-makers and the other with 1,845 full-time employees — and nine qualitative interviews with IT decision-makers across the globe. Organizations must understand technology’s effect on EX and remain resilient with EX initiatives.
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